Runs on your own hardware with L3M

The coach is on every call.

AI Help Desk transcribes every call your team makes, catches the exact moment a rep goes off script, and hands them the one Mentra lesson that fixes it.

You can review five calls a week. Your team makes four hundred. This reads all of them, against the script you approved.

CALL 4127 · 06:12 · RENTFASTER OUTBOUND
2 FLAGS
00:09
REPYeah hi, um, I'm calling about the room you have posted, is this, sorry, is this the owner?
00:14
OWNERWho is this? Is this a sales call?
B1 · THE STRONG OPENING
00:09
No name, no company, and no permission check before the pitch. The owner got guarded in five seconds.
Mentra · First 10 seconds · 2 min →
C2 · ASKING FOR THE APPOINTMENT
05:48
Described HomeShare well, then never asked for the meeting.
ILLUSTRATIVE EXAMPLE · NOT A CUSTOMER CALL

How it works

Four steps, and the last one is the point.

Most tools stop at step three and hand you a dashboard. A dashboard has never taught anyone to open a call.

01

The call gets transcribed

Every dial, not a sample. Speaker labelled, timestamped, searchable. With L3M it runs on your own hardware, so recordings never leave the building.

02

Checked against your script

You load the script you already approved and the skills you care about. Openings, qualifying questions, the ask, the objections. Nothing generic.

03

The slip gets flagged

Not a score out of ten. The timestamp, the line they said, and the name of the skill. Specific enough to argue with, which is how reps learn.

04

The fix arrives with it

The flag comes with the matching Mentra lesson attached. Two minutes, on the exact skill, before the next dial. That is the whole product.

Your catalogue, your standard

The skills you decided matter.

Bring your coaching catalogue and the system grades against that, tracked per rep and per team. Change a script beat, and the scoring changes with it the same day.

Below is a real catalogue shape: three tracks, twenty three skills, each with the triggers that flag it in a transcript.

COACHING CATALOGUE23 SKILLS · 3 TRACKS
Foundations
Warmth, pace, listening, plain language, filler
6
Call handling
Openings, script beats, control, voicemail, notes, endings
6
Appointment setting
The ask, qualifying, objections, booking live
11
A5 Filler words B1 First 10 seconds C2 The ask C3 Qualifying C8 Hesitation C9 Cost objection

Bring one of your own calls.

Twenty minutes. We load your script, run a recording you already have, and show you the flags and the lessons. If it finds nothing you didn't already know, we'll say so.

No recording leaves your systems for the demo unless you send us one.

Made with Claude Design